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Oz Express Logistics – Shipping Terms

After ordering online, you will receive an email estimate confirmation from Oz Express Logistics costs containing your order details (if you have provided your email address and shipping post code). Oz Express utilizes extensive automated algorithms that calculate the least cost route of shipping to the destination Post Code that you have provided in your account.

We will confirm receipt of your order within a few minutes of ordering. We will dispatch your goods by Carrier within 3-5 working days; however if goods are unavailable you will be notified.

FREE ROAD SERVICE PALLET DELIVERY: 
included in our standard pricing to 
metropolitan areas of ADLBNEMELPTHSYD and other selected geographical areas.
NB: Assumes a forklift is either not required or exists at final destination.

NO FORKLIFT:

If there is no forklift at destination for pallet deliveries you may require TAILGATE/LIFT/TECH SUPPORT: 
If you do not have a forklift onsite at your shipping destination and you are purchasing large pallets then there is a nominal shipping surcharge to provide tailgate tech services.

OTHER SHIPPING CHARGES:

There is a nominal fee for shipping additional components like inverters, racking, batteries etc. These estimates are provied at time of purchase.

SPECIFIC DELIVERY TIMES:

If you require delivery to site at a specific time (eg. morning at 9am for an installation), there is a nominal charge for defined delivery times.

OTHER LOCATIONS: 

There is a nominal shipping surcharge for other geographic locations within Australia. Please download the Oz Express shipping CODE list and provide the appropriate code to our sales team when you place a purchase order.

Download Oz Express - Shipping Codes

If you wish to query a delivery please contact us on 1300 856 647 or complete our contact form on the website.